Shipping Policy
Welcome to KatchyPrint.com! We’re excited to provide you with unique and high-quality prints. To ensure you receive your order in a timely and efficient manner, please review our shipping policy below:
Order Processing
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- Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
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- Order Verification: We may contact you for additional information if necessary. Please respond promptly to avoid delays.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email.
Shipping Restrictions
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- We currently do not ship to P.O. boxes or APO/FPO addresses.
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- Some products may have restrictions on where they can be shipped. If there are any issues with your shipping address, we will contact you to resolve the matter.
Damages and Issues
We strive to ensure your order arrives in perfect condition. However, if you receive a damaged item or if your order is incorrect, please contact us immediately at support@katchyprint.in with your order number and a photo of the item’s condition. We will work with you to resolve the issue promptly.
Lost or Stolen Packages
KatchyPrint.com is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier for assistance.
Returns and Exchanges
Please refer to our Return Policy for information on returns and exchanges.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please contact us at:
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- Email: customercare.katchyprint@gmail.com
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- Phone: +919227000311
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- Address: Gaurishankar street, Jalalpore road, Navsari – 396445.
Thank you for shopping with KatchyPrint.com!